INSTRUCTIONAL DESIGN • DESIGN THINKING • UX • CONTENT STRATEGY
Résumé
(1.6 MB | PDF)
I am an instructional designer (ID) and strategic leader who applies expertise in instructional design, design thinking, and content strategy to create impactful educational solutions. As Director of Instructional Design at an Inc. 5000 edtech company, I lead the development of scalable, learner-centered curricula built around a learning experience framework I designed — empowering educators and engaging students. Known for my systematic-but-creative approach to problem-solving, I combine a deep toolbox of academic and technical skills with active listening, empathy, and a commitment to diverse perspectives. I lead cross-functional teams with a focus on collaboration, innovation, and curiosity, believing that every challenge has a solution when approached with an open mind and a clear strategy.
Work
Experience
Additional Relevant Experience
07/23 – Present
Director of Instructional Design at Stukent
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Established and lead the Instructional Design practice at Stukent, overseeing the development and execution of the company’s learning experience strategy as a one-person department.
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Designed and implemented the E3 Learning Experience (E3LX) framework, leveraging comprehensive analyses of educational offerings, market trends, and competitive landscapes to align scalable, learner-centered curricula with research-based instructional principles.
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Collaborate cross-functionally with Product, Engineering, and Content teams to ensure all instructional assets align with the E3LX framework and meet industry standards.
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Partner with Sales and Marketing to craft and deliver training for sales reps, equipping them to effectively communicate Stukent’s instructional strategy and competitive advantages.
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Develop and manage resources for internal training, customer success initiatives, and author guidance, supporting the creation of high-quality educational content.
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Conduct scholarly research to validate or refute market feedback, ensuring instructional strategies are evidence-based and aligned with learner needs.
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Refine and document internal processes, enabling efficient cross-team collaboration and ensuring consistent application of instructional best practices.
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Serve as a thought leader and strategic advisor, contributing expertise in learning science, instructional design, and design thinking to enhance Stukent’s product development and industry reputation.
07/15 – 12/22
Principal Instructional Designer at Pearson North America, Strategy & Marketing
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Led the ID of marketing assets by guiding the team through audience & context analysis, transforming complex or loosely defined content into focused, engaging, and interactive learning experiences that could be scaled for use across multiple channels. See samples of ID-intensive assets.
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As the lead content strategist for Pearson’s brand campaign, collaborated with Marketing and Creative to establish content strategy and develop assets to increase brand awareness and sales, including thought leadership content, product demos, explainer videos, quizzes, and websites. See samples of marketing assets.
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Improved the Creative/Marketing workflow with UX practices in response to observing a lack of early collaboration between Marketing and Creative that resulted in late revisions to approved content and strategy. This included facilitating virtual ideation sessions to kick off the content strategy phase, wireframing concepts for better and earlier consensus on information architecture, test planning, data collection and analysis, prototype design, UX writing, and storyboard development. See samples of user experience design.
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Identified and executed on opportunities to create learning & development materials for internal teams. Challenges addressed through training included: ID principles for marketing and content strategy, best practices for infographics, best practices for interactive assets, A/B testing process, and conducting lessons-learned workshops. See sample L&D work.
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Analyzed Creative and Marketing process issues and implemented holistic solutions that led to improvements in the effectiveness and quality of assets. For example, refining the team’s A/B testing process included creating sample emails, test tracking spreadsheets, a Sharepoint site, and both synchronous and asynchronous training materials. See sample process documentation.
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Directed the needs and cost analysis to select enterprise-level partnerships with innovative content platforms Ceros and GetFeedback. The analysis process revealed ways to adjust our contracts for annual cost savings.
06/09 – 07/15
Senior Instructional Designer at Pearson Education
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Collaborated with editorial and development teams to establish instructional objectives for digital learning modules and to define functional requirements. This required equal familiarity with editorial and design requirements and LMS capabilities — knowing when to prioritize platform enhancements to the engineering team and when to work with editors and designers on strategies to adjust content to meet technical constraints.
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Designed and conducted learning & development sessions with 25+ IDs and editors on the application of cognitive learning theory to the development of multimedia educational assets. See sample lesson content.
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Developed document templates to support the editorial team — experienced primarily in print production processes — in writing instructional content for interactive formats. Templates used tables to mimic editorial fields in the complex digital development platform, keeping editors focused only on information relevant to them while providing developers with the content and specifications required to author the digital learning modules.
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Created training material to support editors in transitioning to G Suite, where all content templates were housed as a transitional CMS.
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Established and executed an evaluation process to ensure products achieved their objectives.
2008 – 2009
Technology Editor at Pearson Education
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Developed middle grades social studies digital content, which was integrated into the company’s first fully blended middle grades curriculum and managed in a proprietary LMS. Established the consistent instructional model of each lesson and researched and wrote content for virtual tours, interactive timelines, simulations, exploratory images, and KML tours for Google Earth.
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Researched emerging technologies, including interactive whiteboard applications and content, KML development for GIS browsers, and COPPA-compliant social networking. Produced prototype content for each.
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Created templates that helped establish and support new processes for digital content development, which increased and improved team efficiency.
President / Director at ‘Mid Pines Foundation
Associate Project Manager, Digital Products Research and
Development at Houghton Mifflin Harcourt
Instructional Technology Department Coordinator at Houghton Mifflin Harcourt
Reporter at Bookbinders of Boston
Fiscal Affairs Clerk / Assistant to the State Fire Marshal at Massachusetts Department of Fire Services
Intern at Rolling Stone Magazine, Australia
Education
Boise State University | Master’s Degree
• Master of Educational Technology
• Graduate Certificate in Online Teaching
Boston University | Bachelor's Degree
• B.S. in Journalism, Summa Cum Laude
• Minor in Art History
Skills
& Expertise
Tools
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MAC OS
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G Suite
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MS Suite
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iWork Suite
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Adobe Creative Suite
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HTML5
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CSS
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Wordpress
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Miro
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Vizio
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LucidChart
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Figma
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Sharepoint
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Slack
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Jira
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Workzone
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Documentum
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LMS Development
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Camtasia
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Captivate
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Articulate
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Ceros
Capabilities
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Learning Experience Design
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Instructional Design
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UX
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Content Strategy
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Marketing Strategy
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Learning & Development
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Workflow & Process Improvement
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A/B Testing
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Brainstorm Facilitation
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Ideation
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Innovation
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Analysis
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Virtual Collaboration
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Template Development
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Presentation Design
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Content Writing
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Project Management
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Graphic Design